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Jamie Opalchuk founded HostPapa in Ontario, Canada in the year 2006. Since then, it has been providing shared hosting, reseller hosting, WordPress hosting, and VPS hosting services to its consumers.
Coming to the present day, the company is hosting over five hundred thousand websites around the world, with the majority of the clients coming from the US and Canada.
HostPapa offers its consumers exceptional features at a very affordable price. That is why most of the small businesses choose HostPapa as their hosting platform. In this article, we will give you a HostPapa review.
Here we have discussed the features, pros, and cons of the company. But before starting, let us take a glance at what HostPapa is, exactly.
What is HostPapa?
HostPapa initially established its offices in 2002, but after three to four years, they started their hosting services. And for the last 15 years, the company has been providing its services to business owners, bloggers, entrepreneurs, and digital media people, further helping them to make their dreams come true with their hosting services.
The company has won many awards by providing its customers with top-notch services. In 2016, the company won the Top Pick Shared Web Hosting Award. While MangoMatter labeled HostPapa as one of the Best Small Business web hosting. Moreover, In 2018, HostPapa won the award of the World’s top ten cheap hostings.
Furthermore, Hosting Advice and Hosting Canada choose HostPapa as every developer’s choice to host a website. The company also has a rating of 4 out of 5 and more than 11 thousand ratings and reviews on the website.
According to HostPapa, the company scored 9.4 out of 10 in the customer’s ratings. The customers termed the reliability 9.4, pricing 9.3, User-friendly 9.4, support 9.5, and features 9.3 out of 10. This is considered an exceptional rating for a hosting provider.
HostPapa has the technology to make sure that your website runs smoother and faster than other hosting providers. Moreover, it ensures that if your website gets a massive amount of visitors and traffic, it does not crash. Still, if you have an issue the company offers the users a support service team that is available 24/7 to answer the queries.
HostPapa also offers its users Green Energy web hosting services. As we know, Data centers cost a lot of electricity for the owners, so the company has designed a state-of-the-art facility that is technically efficient and also it does not have a negative impact on the environment.
This helps the clients to run their website smoothly with no environmental consumption because they want to protect the plant. Without wasting more time, we would like to start with our HostPapa review. So, let’s go!
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Features of HostPapa
Reliability and Performance
HostPapa hosting promises its users an uptime of 99.97 percent, which is considered a very good number in the industry. Of course, you will not find a hosting company with an uptime of 100 percent because problems occur on the internet (especially maintenance).
This uptime of 99.97 percent offers a company high reliability and takes the performance of the site to a whole new level. Furthermore, HostPapa makes sure that your site only faces three hours of downtime per year. So, if you are planning on running your business with fast speed and high uptime then HostPapa could be your solution.
P.s: If you are running an ecom store, then even this 3 hours of downtime can become a big problem and there are companies in the marketing providing an uptime of 99.99% but they do charge more.
The average load speed of a company plays a vital role in the search engine rankings and also in the user experience. If you are not getting that much traffic on the site, then the response time will not be a big problem for you. But if you do, then you will need a speed-boosting feature.
Fortunately, HostPapa offers speed-boosting Cloudflare CDN services at no charge to the customers in the Business and Business Pro plan. So, this means your website’s average page load times will increase, and as a result, your search engine rankings will also improve.
Exceptional Security Measures
HostPapa web hosting offers its users with a shared hosting plan in which they give a Panda Cloud anti spam protection along with a firewall, intrusion detection, and other security measures to prevent any hacking possibilities. It is because more than 37 thousand sites get hacked each day and HostPapa makes sure that their users do not face these problems.
The Business Pro plan of HostPapa also provides the clients with extra security measures like Domain privacy protection, dedicated IP address, and free SSL certificate for a more secure browsing platform. It is never too late to have someone to watch your back in case of any mishap.
Every company needs a data backup feature because they are very important in case a business faces a data loss incident. The good thing for the customers is that HostPapa offers automated backups with a one-click restore feature option but only in the higher-tier plans.
So, people using shared hosting will have to upgrade their plans meaning they will have to pay more money to get high tier plans(Business or Business Pro). But that is not why they choose HostPapa as their hosting provider; it was just to enjoy their low prices packages.
Many of the companies buy domain names from HostPapa web hosting, whether they are subscribed to any plans or not. When you sign in on the HostPapa servers, they give you a choice that either you can transfer a domain name previously owned by you or get a new one from HostPapa.
Well, that means you have to find a domain name that is available. Do not worry; the process is not complicated as the company does provide you with a search tool for this specific task. So, just go to the search toolbar and find a domain name that suits your company and business.
Easy to use Interface
HostPapa offers its users the classic control panel in the market. Yes, we are talking about cPanel. Most of the other hosting providers also use this control panel, and there might be a chance you have used it before.
You can get to the cPanel from the main dashboard, or you can use the cPanel URL; It is up to you. The options are present in a manner that you will not have to waste time on the things you are looking for. It further allows the users to manage their websites, file transfers, domain names, emails, and other things. Free Site builder
Free Site Builder
The company provides its users with a free site builder to design their websites. Most of the hosting platforms offer complicated site builders like CMS, but HostPapa gives its customers a free website designer with a drag and drop feature. The company further provides its customers with every kind of templates and designs.
For instance, you like a website template; you just have to drag that template and drop it on the website. After that, you can assign buttons for social media, provide contact forms, maps, and any other essential information or stuff that you want on your website.
The majority of the companies use Shopify to make an e-commerce platform, but HostPapa gives you an opportunity to open your online store by providing you the proper functions. And the good thing about this is that it does not take much time, and their e-commerce offerings are very impressive as well.
The company has few open-source E-Commerce applications, mobile selling, and Facebook integrations. And to put the cherry on the top, HostPapa further allows you to connect with different payment gateway companies such as Paypal. This helps in the online business because everyone would be shopping on their credit cards.
HostPapa gives the users an opportunity to get an email that matches their site domain name to receive any kind of message. Further, it allows the consumers to gain access to the inbox from any device they want.
The company offers two different emails to its customers. The first plan is named Basic Email, which includes a 1GB storage per mailbox. In comparison, the second email plan is called the Advanced Email plan, which provides 5GB storage per mailbox.
Moreover, if clients like to buy cloud-based emails and other productivity tools, the company also has Google’s G suite feature.
Unlimited Bandwidth and Storage
Every small company is looking out to maximize its business value by getting unlimited features at a very low price. HostPapa offers the users unlimited storage and bandwidth along with a free site migration. It is all in the Business and Business Pro plans of the company.
With that, you will not have to get stressed over things like paying extra charges for additional storage and bandwidth. This creates different opportunities for the site owners at a very low price. To discuss whether Hostpapa is the perfect option for you, we will have a Hostpapa review of its Pros and Cons.
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Pros of HostPapa
The biggest and the far most advantage that HostPapa has is its pricing of the packages. In total, the company has three plans, which are named the Starter, Business, Business Pro. The Starter has a regular cost of $7.99 per month, and with a discount, it comes with a price of $3.95.
The plan includes two websites, 100GB of storage, unlimited features, and more. Whereas the Business plan’s regular price is $12.99 and discounted $2.99 per month; it includes unlimited websites, unlimited storage, bandwidth, free domain registration, and more.
The final plan is called Business Pro. Its regular price is $19.99 per month, and with a discount, it values at $12.95 per month. The package includes unlimited everything, a SiteLock detection feature, an SSL certificate, and Automated backups.
Customer Support Service
HostPapa web hosting offers its customers a support service team named Papa Squad that is available throughout the day via Phone calls, Online Chat, and Email. However, the company already has a network status page you can check whenever your site faces an issue because every maintenance update is listed on this page.
Furthermore, the company also provides its users with video tutorials and blogs for the ease of the consumers who like to work on their own. Hostpapa also has hundreds of articles regarding the hosting platform, such as simple answers to some questions and guides on how-to or other tutorials.
Most of the companies only offer their services in English, which becomes a problem for some users because not everyone can understand the English language. But, do not worry, HostPapa never disappoints.
The company offers its phone supports in 18 different countries in languages such as French, Spanish, German, and English. There are very few companies that can match this form of diversity in their customer support team, which is considered an advantage among other hosting providers.
Hostpapa hosting gives its users a chance to get their money back if they do not like the services of the company. You have a window of 30 days in order to apply for a refund. We know It is not the best money-back guarantee. It is still something that you can use to test out the company’s services.
However, one thing that you should know is that if you want to have a free domain when you register a package, then the price of the domain will be deducted from the total amount of the refund you will be getting from the company.
Data Centers in Important Locations
Data centers are crucial for the website loading speed because all of your data is stored in the servers. This means the nearer data centers are from the audience, the less time your site will need to load.
Most of the companies have data centers only in the USA region. Hostpapa web hosting has Data centers in three strategic locations. The data centers region includes Canada (Toronto), the USA (Los Angeles), and Europe (Amsterdam).
Unfortunately, the company does not have a data center in the Asia region. However, several hosting providers already started making their data centers in the Asian area for this reason.
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Cons of HostPapa
No Free Automatic Backups
As we mentioned before, the company only offers automatic backups in the up-tier plans. Which is considered a deal-breaker for small companies and businesses who could not afford the up-tier plans. Hostpapa only offers automatic backups in the Business and Business Pro plans.
So, users who have not subscribed to these packages will have to back up their data manually. However, the process is not that difficult; it is a little unreasonable because most of the other hosting providers offer this feature for free. If you still want this service in the low tier plans, you will have to pay extra charges for it. That is not why you signed up, right?
Most of the companies offer their customers a free registration or an option of a money-back guarantee in case the users are not satisfied with the services. HostPapa hosting offers its consumers a 30-day money-back guarantee, but it comes with some strings attached.
If you want to get a refund, then the company will charge you an extra $29.95 setup fee upon cancellation. So, it means HostPapa does not offer a free money-back guarantee. The price of the registration is not free either. This is kind of a mood-breaker for some of the customers.
Misleading Checkout Prices
When you subscribe to a plan, HostPapa automatically chooses some of the services for you without even giving you a chance. As a result, you have to pay more. For instance, upon checkout, the option of Power Website Security that costs $15.95 per year, is already selected.
If you do not deselect the option, you will have to pay this price. Whereas the options of Automated Website Backup and Single SSL certificate are also selected. It means you will have to pay an additional $19.95 and $14.95, respectively. This sounds like a scam and is not considered the right way to sell your products.
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For the users who are searching for a hosting provider that is beginner-friendly, then HostPapa is the ideal solution for them. The reason for HostPapa’s success among the users is that it has excellent features at a very affordable price.
One of the main drawbacks of the company is that users will have to subscribe to a three-year plan. But that is something that every hosting platform asks for. However, there are plenty of other reasons to start hosting the website on HostPapa, which we already mentioned in our Hostpapa web hosting review.
We are hopeful that this HostPapa review has helped you make your choice of choosing the best hosting providers for your company. In case you have not started hosting your website on the platform, you might want to visit their site and start now!